TERMS OF SERVICE AGREEMENT

  1. ACCEPTANCE OF AGREEMENT. This Agreement is between you and eLocal Solutions. THIS AGREEMENT CONTAINS WARRANTY DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND IN THEIR ENTIRETY, AS USING OUR SERVICES AND/OR ACCESSING AND/OR BROWSING OUR WEBSITE (WWW.ELOCALWEBSOLUTIONS.COM) CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. eLocal Solutions shall be referred to herein as “eLocal Solutions,” “Us,” “We,” and/or “Designer.” The user of eLocal Solutions’ services shall be referred to herein as “you,” “Advertiser” and/or “Client.” The parties hereto are referred to collectively herein as the “Parties.”
  2. TERMS & CONDITIONS OF ELOCAL SOLUTIONS. IF YOU DO NOT AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE, YOU MAY NOTIFY E-LOCAL SOLUTIONS WITHIN FIVE (5) DAYS OF YOUR ORDER BY CONTACTING ELOCAL SOLUTIONS AT SUPPORT@ELOCALSOLUTIONS.COM AND THE ADVERTISING SERVICES WILL BE CANCELED BY ELOCAL SOLUTIONS WITH NO FURTHER OBLIGATIONS BY EITHER PARTY, PROVIDED, HOWEVER, THAT YOU SHALL BE RESPONSIBLE FOR ANY AND ALL COSTS OF ALL SERVICES PROVIDED AT THE RATE OF ONE HUNDRED AND SEVENTY-FIVE U.S DOLLARS ($175.00) PER HOUR UNTIL SUCH CANCELLATION PROCEDURE IS FOLLOWED. FAILURE TO NOTIFY ELOCAL SOLUTIONS OF CANCELLATION ACCORDING TO THE PROCESS DEFINED HEREIN SHALL BE DEEMED TO INDICATE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM. You agree that any of your agents, representatives, employees, or any person or entity acting on your behalf with respect to the services offered by eLocal Solutions, shall be bound by, and shall abide by, these Terms of Service.
  3. TERM, PAYMENT & MODIFICATION. The term of this Agreement shall begin and take effect as of the sign-up date, which shall coincide with your initial payment. eLocal Solutions’ monthly billing does not occur until we have completed the initial tracking and reporting, search engine profiles, and have been able to gather sufficient data to determine the best course of action in moving forward. Before any monthly billing takes place, a representative from eLocal Solutions will contact you to review the completed analysis and discuss and confirm a new monthly campaign. The term shall continue as follows unless otherwise mutually agreed upon in writing: thirty (30) days (the “Initial Term”) for any and all services. Following the Initial Term, this Agreement shall renew at the end of each thirty (30) day period for successive thirty (30) day (each a “Successive Term”) terms unless either party provides prior written notice (a “Notice of Intention”) at least thirty (30) days prior to its intention not to renew or if both parties agree to enter into a new contract term for an agreed-upon period of time.
    3.1 A Notice of Intention not to renew must be provided to eLocal Solutions in clear terms and in writing. A verbal Notice of Intention not to renew will not be valid. Any such Notice of Intention shall be emailed by Advertiser to the following eLocal Solutions’ email account: accounting@elocalsolutions.com.

    3.2 Advertiser agrees that a Notice of Intention not to renew DOES NOT provide for a refund of fees previously paid for services rendered by eLocal Solutions, and further provides that under no condition will a refund be issued to Advertiser for months preceding the Notice of Intention not to renew.

    3.3 In the event you choose to terminate services prior to completion of the contract term, Advertiser agrees that any fees previously paid are non-refundable. The Advertiser also agrees that if they are dissatisfied during any renewable thirty (30) day Successive Term, it is their responsibility to provide eLocal Solutions with a Notice of Intention. Failure to provide eLocal Solutions with a proper Notice of Intention not to renew shall be deemed as an admission of satisfaction with any and all services eLocal Solutions previously provided to Advertiser.

    3.4 If during this Agreement, eLocal Solutions provides services outside of the original Agreement that delays the work covered by this Agreement, Advertiser agrees to pay a monthly contract price until they provide eLocal Solutions with a Notice of Intention of the Advertiser’s intent not to renew.

    3.5 Advertiser agrees to pay to any and all applicable eLocal Solutions’ charges to its account in United States Dollars ($) in accordance with the payment terms and conditions and/or payment plan mutually agreed upon, including, if any, all applicable taxes, within fifteen (15) days of such charges becoming due and in accordance with the billing terms in effect at the time the fee(s) becomes payable. If any mutually agreed upon payment terms of additional services requested by you are different than the terms outlined in this Terms of Service, the payment terms for the additional services shall apply to those services. Advertiser agrees that any setup fee (or similar one (1) time payment fee depending on the Advertising Service selected by Advertiser) is non-refundable as it is applied to costs immediately incurred by initiating eLocal Solutions services.

    3.6 Advertiser understands and agrees that the Advertising Services are billed one (1) month in advance. Also, if Advertiser has elected to pay by credit card, Advertiser agrees to authorize eLocal Solutions to charge its credit card in advance for such payments and any amounts owed under this Agreement.

    3.7 If eLocal Solutions is unable to collect any owed amounts from Advertiser, Advertiser shall pay to eLocal Solutions an insufficient funds fee equal to the greater of Fifty U.S. Dollars ($50.00) or Ten Percent (10%) of the total amount due. Any late payments made by Advertiser that are fifteen (15) or more days past due from the invoice date will incur a Four Percent (4%) penalty fee per month until paid in full. In the event collection proves necessary, the Advertiser agrees to pay all fees (including all attorney’s fees and court costs) incurred by eLocal Solutions in collecting its fees from Advertiser.

    3.8 You understand that eLocal Solutions may modify its standard terms and conditions and service offerings from time to time and that eLocal Solutions reserves the right to adjust the pricing of such services. Following the fulfillment of initial contract terms, advertisers in month-to-month contracts may be subject to revised terms and conditions and pricing. You agree to be bound by any changes eLocal Solutions may reasonably make to its pricing, terms, and conditions when and if such changes are made. eLocal Solutions shall notify Advertiser thirty (30) days in advance via email of any price changes affecting Advertiser if Advertiser has an on-going service contract in place with eLocal Solutions. Advertiser acknowledges and agrees that eLocal Solutions may, in its professional judgment, adjust certain tasks to an Advertiser’s marketing plan if the results of the prior marketing plan dictate such task adjustments.

  1. FEES FOR ELOCAL SOLUTIONS’ ADVERTISING SERVICES. Fees shall be as outlined in the cost/budget schedule and amended from time to time also in the form of an amended cost/budget schedule.
  2. METHOD OF PAYMENT. If a monthly service plan is agreed upon, the Advertiser must provide a valid credit card with sufficient credit and/or make a payment in advance with eLocal Solutions for all contracted Advertising Services (as defined below).
  3. SERVICES PROVIDED. eLocal Solutions will provide the advertising services agreed upon in the proposal agreement email or as listed on the www.elocalwebsolutions.com website.

    6.1 Advertising Services are the process by which eLocal Solutions will market your site through various online methods, websites, etc. (the “Advertising Services”). Though eLocal Solutions cannot guarantee specific results, we proactively seek to provide high-quality online marketing services that maximize our clients’ return on advertising spending. eLocal Solutions does not employ tactics deemed to be unacceptable by major search engines. Clients should understand that clicks to your site, including clicks on the search engines, shopping engines, content sites, etc., may include certain misspellings, singular and plural combinations, and other related search terms that eLocal Solutions maps to your advertising campaigns. However, misspellings are becoming less common with new auto-complete search engine technology. All keyword campaigns will include key terms, titles, and descriptions selected specifically with the intent to optimize return on advertising spend.
    6.2 You are authorized to access eLocal Solutions owned, operated or hosted websites that require login or account information solely to manage your advertising account(s). You agree that you will not use the site and/or any content therein for any other purpose and that you will not disseminate or distribute any of this information. Your right to access your account with eLocal Solutions is personal to you and non-assignable and is subject to any limits established by eLocal Solutions. You agree that you will not use any automated means, including, without limitation, agents, robots, scripts and/or spiders to access your account with eLocal Solutions or to monitor or copy eLocal Solutions’ website or the content contained therein, except those automated means expressly made available by e-Local Solutions.

    6.3 Website Maintenance is NOT a part of marketing campaign services. Advertiser understands and acknowledges that website maintenance services are NOT a part of any marketing campaign services offered by eLocal Solutions. Prior to eLocal Solutions providing any services, Advertiser shall notify eLocal Solutions in writing that it desires for eLocal Solutions to provide website maintenance services (in accordance with Paragraph 9 below) at an additional cost as agreed to by the Parties or that it does not want to receive any such website maintenance services. Should Advertiser opt to receive website maintenance from eLocal Solutions, such website maintenance services shall be applicable to any such Successive Terms entered into by the Parties hereto.

    6.4 eLocal Solutions shall provide the details on its website of the services to be provided by eLocal Solutions, however eLocal Solutions reserves the right to amend the actions taken by eLocal Solutions in providing such services in its sole discretion based upon its professional experience.

  1. NEW WEBSITE DESIGN & DEVELOPMENT. New website projects have an additional agreement that will be provided with detailed work to be provided upon being contracted to build a new website. The terms and conditions contained herein shall apply to all new website projects along with each website project’s individual custom website agreement.

    7.1 Ownership Rights of Website Design. Advertiser shall own any and all proprietary information it shares with eLocal Solutions during the term of this Agreement for the purposes of the services. eLocal Solutions shall have no rights to this proprietary information and may not use it except to complete the Project.

  2. LATENCY. Advertiser understands that any information or data provided by Advertiser to eLocal Solutions may not be processed on a real-time basis and may be subject to the latency of the internet, the eLocal Solutions systems and/or the network of third-party partners and/or search engines.
  3. OWNERSHIP OF NON-ADVERTISER PROPERTY. Title and full ownership rights in and to the Advertising Services, together with any and all ideas, concepts, computer programs, and other technology supporting or otherwise relating to eLocal Solutions operation of the eLocal Solutions network and website(s) (collectively, the “Materials”), shall remain at all times solely with eLocal Solutions and/or with the respective outsourced service provider or author. Advertiser acknowledges that it has not acquired any ownership interest in the eLocal Solutions’ Materials and will not acquire any ownership interest in the eLocal Solutions’ Materials because of this Agreement.
  4. WEBSITE MAINTENANCE, WEBSITE SECURITY & HOSTING. If you do not have a website maintenance, security and hosting plan with eLocal Solutions, you hereby acknowledge that eLocal Solutions is not responsible for the maintenance, security or downtime of your website(s) nor is eLocal Solutions responsible for order entry, payment processing, shipping, cancellations, returns or customer service issues concerning orders placed on your website(s). You further acknowledge that your website(s) do not contain any owned or licensed content, including, but not limited to, any eLocal Solutions’ search listings except under a separate signed affiliate agreement with eLocal Solutions.

    10.1 Website maintenance plan. eLocal Solutions will perform the tasks included in the plan you chose. All website maintenance plans include regular backup of your website, however, there might be an additional charge to upload new files based on the plan you choose.
    10.2 While eLocal Solutions will customize Advertiser’s website to Advertiser’s specifications, Advertiser recognizes that websites generally have a common structure and basis. eLocal Solutions continues to own any and all template designs it may have created prior to this Agreement. eLocal Solutions will further own any template designs it may create as a result of this Agreement.

  5. SEO SERVICES. Planzme Corp/eLocal Solutions agrees to provide Customer with SEO Services as described in this Agreement, per the plan the client purchased if applicable. Planzme Corp/eLocal Solutions is authorized to use the specific keywords and/or phases provided by Customer for development, improving the ranking of, and/or positioning the contents of the Customer’s URL(s) in search engines and/or directories. SEO Services are intended to provide the Customer with preferential positioning in selected search engines and report results on an ongoing and timely basis. SEO Services include:
    • Research keywords and phrases to select appropriate, relevant search terms.
    • Submit Customer’s pages to search engines and directories as set forth in this Agreement.
    • Modify the title tags, meta tags, content, HTML code, URLs and other on-page factors.
    • Create positioning reports showing rankings in the major search engines and under which keywords.

    11.1 Fees; Limitations on Refunds and Cancellation Fees – Customer agrees to pay Planzme Corp/eLocal Solutions any and all fee(s) as billed in accordance with this Agreement. The fee(s) must be received prior to the start of any SEO Services. THE CUSTOMER FURTHER AGREES THAT, IN THE EVENT OF ANY TERMINATION OF THIS AGREEMENT BY CUSTOMER, NO REFUNDS SHALL BE GIVEN UNDER ANY CIRCUMSTANCES WHATSOEVER. THE CUSTOMER FURTHER AGREES TO PAY UPON CANCELLATION THE AMOUNT OF ANY CANCELLATION FEES OR OTHER AMOUNTS DUE TO PLANZME CORP/ELOCAL SOLUTIONS AS PROVIDED IN THE AGREEMENT. PLANZME CORP/ELOCAL SOLUTIONS IS HEREBY AUTHORIZED TO CHARGE CUSTOMER’S CREDIT CARD ACCOUNT OR OTHER PAYMENT MECHANISM FOR ANY AMOUNTS OWED FROM TIME TO TIME BY CUSTOMER TO PLANZME CORP/ELOCAL SOLUTIONS.

    11.2 Customer Responsibilities – For the purposes of providing these services, Customer agrees:

    • To provide Planzme Corp/eLocal Solutions with FTP access to its website(s), Cpanel Access and or Word Press Access for uploading new pages, and making changes for the purpose of SEO Services optimization or approval to go through a third party.
    • To authorize Planzme Corp/eLocal Solutions use of all Customer’s logos, trademarks, Website images, etc., for use in creating informational pages and any other uses as deemed necessary by Planzme Corp/eLocal Solutions for search engine positioning and optimization.
    • That if Customer’s website(s) is light in textual content, Customer will provide additional relevant text content in electronic format for the purpose of creating additional web pages. Customer agrees to provide content, for example 200 to 500 word “articles” about each of their keyword phrases.

    11.3 Search Engines – Selected search engine submissions include:

    • Google
    • Bing

    11.4 Customer Acknowledgements – Customer understands, acknowledges and agrees that:

    Planzme Corp/eLocal Solutions has no control over the policies of search engines or directories with respect to the type of sites and/or content that they accept now or in the future. Customer’s web site(s) may be excluded from any search engine or directory at any time at the sole discretion of the search engine or directory entity. Planzme Corp/eLocal Solutions will resubmit those pages that have been dropped from the index.

    Some search engines and directories may take as long as two (2) to four (4) months, and in some cases longer, after submission to list Customer’s web site(s). Occasionally, search engines and directories will stop accepting submissions for an indefinite period of time. Occasionally, search engines and directories will drop listings for no apparent or predictable reason. Often, listings will “reappear” without any additional submissions. Should the listing not reappear, Planzme Corp/eLocal Solutions will re-submit the web site(s) based on the current policies of the search engine or directory in question.

    Some search engines and directories offer expedited listing services for a fee. Planzme Corp/eLocal Solutions encourages Customer to take advantage of these expedited services. Customer is responsible for all expedited service fees.

    11.5 Web Site Changes – Planzme Corp/eLocal Solutions is not responsible for changes made to Customer’s web site(s) by other parties that adversely affect the search engine or directory rankings of Customer’s web site(s).

    11.6 Additional Services – Additional services not listed herein will be provided for a fee of $129.00 per hour. Planzme Corp/eLocal Solutions is not responsible for developing new content or writing new copy for Customer. Customer will be charged an additional fee for writing content, based on the hourly rate of $129.00 per hour.

  6. HEADINGS; GENDER; NUMBER & REFERENCES. The headings of the sections herein are solely for the convenience of reference and are not part of this Agreement. As used herein, each gender includes each other gender, and the singular includes the plural and vice versa, as the context may require. All references to sections and subsections are intended to refer to sections and subsections of this Agreement except as otherwise indicated.
  7. SEVERABILITY. If any provision of this Agreement, or the application of such provision to any person or circumstance, shall be held by a court of competent jurisdiction to be invalid or unenforceable, the remainder of this Agreement, or the application of such provision to persons or circumstances other than those to which it is held to be invalid or unenforceable, shall not be affected thereby.
  8. ASSIGNABILITY. The Parties hereto agree that eLocal Solutions may assign its rights, interests or obligations (collectively “Rights”) hereunder without the prior written consent of Client, and once assigned, this Agreement will be binding upon, inure to the benefit of and be enforceable by the party to which eLocal Solutions assigns its Rights hereunder.
  9. ENTIRE AGREEMENT. This Agreement contains the entire agreement between the Parties and supersedes all prior or contemporaneous written or oral negotiations, correspondence, understandings and agreements between or among the Parties, regarding the subject matter hereof.
  10. GOVERNING LAW & VENUE. This Agreement shall be governed by the laws of the State of California. Any and all disagreements regarding any term of this Agreement shall be adjudicated in the State of California, San Diego County, North District Superior Court.

    16.1 Dispute Resolution. eLocal Solutions and Client will use their reasonable best efforts to resolve any dispute hereunder through good faith negotiations. A party hereto must submit a written notice to any other party to whom such dispute pertains, and any such dispute that cannot be resolved within thirty (30) calendar days of receipt of such notice (or such other period to which the Parties may agree) will be submitted to an arbitrator selected by eLocal Solutions. Such arbitration will be conducted in accordance with the then-existing rules of the American Arbitration Association (“AAA”). The decision of the arbitrator made in writing will be final and binding upon eLocal Solutions and the Client as to the questions submitted, and eLocal Solutions and the Client will abide by and comply with such decision; provided, however, the arbitrator shall not be empowered to award punitive damages. Unless the decision of the arbitrator provides for a different allocation of costs and expenses determined by the arbitrator to be equitable under the circumstances, the prevailing party in any arbitration will be entitled to recover all reasonable fees (including, but not limited to, attorneys’ fees) and expenses incurred by it in connection with such arbitration from the non-prevailing party.

  11. COUNTERPARTS. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
  12. CONFIDENTIALITY. During the course of this Agreement, it may be necessary for Advertiser to share proprietary information, including trade secrets, industry knowledge, and other confidential information, with eLocal Solutions in order for eLocal Solutions to provide the services as agreed to by the Parties. eLocal Solutions will not share any of this proprietary information at any time, even after the Agreement is fulfilled. eLocal Solutions also will not use any of this proprietary information for its personal benefit at any time, even after the Agreement is fulfilled.
  13. REPRESENTATIONS & WARRANTIES.

    19.1 eLocal Solutions. eLocal Solutions represents and warrants that it has the right to enter into and perform this Agreement. eLocal Solutions further represents and warrants that it has the right to utilize and distribute the designs created for Client and that such designs are not owned by anyone else to eLocal Solutions’ knowledge. In the event that eLocal Solutions does not have these rights, eLocal Solutions will repay any associated damages Client may experience or will take responsibility so that the Client does not experience any damages.
    19.2 Client. Client represents and warrants that it has the rights to use any proprietary information, including, but not limited to, trade secrets, trademarks, logos, copyrights, images, data, figures, content, and the like that it may provide to eLocal Solutions to be included in the Website. In the event that Client does not have these rights, Client will repay any associated damages eLocal Solutions may incur as a result of utilizing materials provided by Client to eLocal Solutions.

  1. DISCLAIMER OF WARRANTIES. ELOCAL SOLUTIONS MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE ADVERTISER’S FUTURE ADVERTISING PERFORMANCE, FUTURE BUSINESS PERFORMANCE, FUTURE REVENUE, OR FUTURE PROFITABILITY. ELOCAL SOLUTIONS DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, COMPLETENESS OR RESULTS TO BE DERIVED FROM THE SERVICES CONTEMPLATED HEREIN. ALL DELIVERABLES AND SERVICES PROVIDED BY ELOCAL SOLUTIONS TO CLIENT ARE DELIVERED ON AN “AS-IS” BASIS.
  2. LIMITATION OF LIABILITY. IN NO EVENT WILL ELOCAL SOLUTIONS OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF ELOCAL SOLUTIONS’ SERVICES, EVEN IF ELOCAL SOLUTIONS IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, ELOCAL SOLUTIONS’ LIABILITY TO ADVERTISER FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY ADVERTISER TO ELOCAL SOLUTIONS FOR SERVICES RENDERED BY ELOCAL SOLUTIONS TO ADVERTISER DURING THE PREVIOUS MONTH GIVING RISE TO LIABILITY.
  3. INDEMNIFICATION. Advertiser agrees to indemnify and hold harmless Planzme Corp/eLocal Solutions (and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees) from any and all claims, damages, liabilities, costs, and expenses (including, but not limited to, reasonable attorneys’ fees and all related costs and expenses) incurred by Planzme Corp/eLocal Solutions as a result of any claim, judgment, or adjudication against Planzme Corp/eLocal Solutions related to or arising from (a) any photographs, illustrations, graphics, audio clips, video clips, text, data or any other information, content, display, or material (whether written, graphic, sound, or otherwise) provided by Customer to Planzme Corp/eLocal Solutions (the “Customer Content”), or (b) a claim that Planzme Corp/eLocal Solutions’ use of the Customer Content infringes the intellectual property rights of a third party. To qualify for such defense and payment, Planzme Corp/eLocal Solutions must: (i) give Customer prompt written notice of a claim; and (ii) allow Customer to control, and fully cooperate with Customer in, the defense and all related negotiations.
  4. LEGAL & BINDING AGREEMENT. This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in the United States and throughout Europe. The Parties each represent that they have the authority to enter into this Agreement.
  5. MODIFICATION TO TERMS. eLocal Solutions reserves the right to modify these Terms of Service or its policies relating to its services at any time, effective upon the posting of an updated version of this document on the eLocal Solutions’ website. You are responsible for regularly reviewing this document available at all times on the eLocal Solutions’ website. Continued use of the services after any such changes shall constitute your consent to such changes.

PRIVACY POLICY

Protecting your private information is our priority. This Privacy Policy applies to eLocal Solutions (“eLocal”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to eLocal Solutions include www.elocalwebsolutions.com (the “Site”). By using the Site and/or services of eLocal, you consent to the data practices described in this statement. This Privacy Policy describes how personal information is collected, used and shared when a user visits the Site and/or utilizes the services of eLocal.

INFORMATION COLLECTION, USE & SHARING. We are the sole owners of the information collected on this site. We only have access to and/or collect information that you voluntarily give us via email and/or other direct contacts with you. We will not sell and/or rent this information to anyone without your permission.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g. to gather tracking and identification data.

Unless you opt-out in writing, we may contact you via email in the future to tell you about specials, new products or services, and/or changes to this Privacy Policy.

YOUR ACCESS TO & CONTROL OVER INFORMATION. You may opt-out of any future contacts from us at any time in writing. You can do the following at any time by contacting us via the email address or phone number is given on our Site: admin@elocalsolutions.com.

COLLECTION OF YOUR PERSONAL INFORMATION. In order to better provide you with the services offered on our Site and by eLocal, eLocal may collect personally identifiable information, such as your name, email address, postal address, phone number, gender, birthdate and service preferences, through features or functions on our Site, such as our service order and payment processes, email subscriptions, create an account or participate in marketing surveys, promotions or events. We also collect personal information when you contact us through the Site or when you interact with us through other communication resources, such as direct emails.

COLLECTION OF NON-PERSONAL INFORMATION. We use cookies (small pieces of information downloaded to your computer when visiting the Site), web beacons, pixel tags or other technologies to automatically collect non-personal information when you use our Site. This information may include your browser type, operating system, IP address, geolocation, cell phone model, the date and time of your visit, how you came to the Site, pages visited within the Site and other similar Site usage data. None of this automatically-collected data includes personally identifiable information. Please visit the help guide for your browser if you want to disable cookies.

SHARING INFORMATION WITH THIRD PARTIES. eLocal does not sell, rent or lease its customer lists to any third-party individuals and/or entities. eLocal may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third-party. eLocal may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to eLocal, and they are required to maintain the confidentiality of your information.

eLocal may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on eLocal and/or the Site; (b) protect and defend the rights or property of eLocal; and/or (c) act under exigent circumstances to protect the personal safety of users of eLocal or the public.

TRACKING USER BEHAVIOR. eLocal may keep track of the websites and pages our users visit within the Site, in order to determine what eLocal services are the most popular. This data is used to deliver customized content and advertising within the Site to customers whose behavior indicates that they are interested in a particular subject area.

DATA RETENTION. When a user utilizes the services of eLocal, eLocal will maintain the user’s service order information for its records unless and until the user asks eLocal to delete such information.

AUTOMATICALLY COLLECTED INFORMATION. Information about your computer hardware and software may be automatically collected by eLocal. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Site.

USE OF COOKIES & OTHER TOOLS. Our Site uses cookies to identify you, so you don’t need to log in each time you visit our Site. The cookies are linked to your customer identifier, which is associated with the information in your account. If you reject cookies, you may still use our Site and applications, but your ability to use some features or areas may be limited.

Within our Site, we and our partners, affiliates, and/or analytics or service providers use technologies, such as cookies, beacons, tags, and scripts to analyze trends, administer the Site, track visitors’ movements around the Site and to gather demographic information about our visitor base as a whole. We may receive reports based on the use of these technologies by these companies on an individual or aggregated basis.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (“IP”) addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp and/or clickstream data. We use this information gathered about you from our Site to help personalize search results, diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

LINKS. This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

SECURITY OF YOUR PERSONAL INFORMATION. eLocal takes precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data), it is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment and are password encrypted.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-818-9705 or via email at admin@elocalsolutions.com.

CHILDREN UNDER THIRTEEN (13) YEARS OF AGE. eLocal does not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are under the age of thirteen (13), you must ask your parent or guardian for permission to use the Site.

OPT-OUT & UNSUBSCRIBE FROM THIRD PARTY COMMUNICATIONS. We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of eLocal by contacting us here: (a) the Site: www.elocalwebsolutions.com; or (b) via email: admin@elocalsolutions.com.

E-MAIL COMMUNICATIONS. From time to time, eLocal may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our customer offerings, we may receive a notification when you open an email from eLocal or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from eLocal, you may opt-out of such communications by clicking on the UNSUBSCRIBE button.

CHANGES TO THIS POLICY. eLocal reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

CALIFORNIA PRIVACY RIGHTS. Residents of the State of California may request information regarding the disclosure of their personal information to third parties for direct marketing purposes. To make such a request, please contact us at the email address or postal address listed below.

CONTACT INFORMATION. eLocal welcomes your questions or comments regarding this Privacy Policy. If you believe that eLocal has not adhered to this Privacy Policy, please contact us at admin@elocalsolutions.com.

DISCLAIMER. eLocal Solutions is not affiliated with Google, Yahoo, Bing or Microsoft directly or indirectly connected or owned by any other company. All information presented is based solely on eLocal Solutions and its employees’ experiences. No advice or information, whether oral or written, obtained by you shall create any express or implied warranty, general or limited warranty, warranty of merchantability, or warranty of fitness for a particular product. Neither shall any advice or information be construed as a business relationship. Any reliance on the information presented by any representative of eLocal Solutions is made at the sole risk of the party gathering the information.

EFFECTIVE AS OF 12.26.2019.